1. These terms and conditions govern the supply of goods sold by UK Online Shopping Limited (13202342) trading as footballgifts4fans.co.uk of Lytchett House, Unit 13 Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA to the customer (YOU) and constitute the entire and only agreement between us in relation thereto.
  2. All orders placed by you are based on these terms and conditions and are subject to acceptance by us by delivery of the goods to you at which point a legally binding contract is constituted between us. The processing of your payment and acknowledgment of your order does not constitute legal acceptance of your order.
  3. Payment – All prices are inclusive of VAT at the prevailing rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the goods ordered plus delivery charges as set out in the web site. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
  4. Goods must be paid for in full including all relevant carriage charges before we dispatch the goods.
  5. Prices are correct at the time of going to press, however we reserve the right to amend prices when necessary.
  6. On the rare occasion that an error may occurs and goods may be incorrectly priced we reserve the right to not supply the goods.
  7. We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.
  8. Any “reduced” price displayed on the website shows the previous selling price of the product. This product had been advertised at this price for the past 28 days to the reduced price coming into effect.
  9. Returns – If necessary, you may cancel your order within 7 working days from receipt of the goods. Please see the “Return” section on the web site.
  10. Liability – Upon their being a problem with the goods, we will either replace or refund to you the amount paid by you.
  11. We shall have no liability to pay any money to you in way of compensation other than any refund we make under these conditions. Our liability to you shall not in any event include losses related to any business of yours or any third party.
  12. Nothing in these terms affect or limits our liability for fraudulent misrepresentation.
  13. We do not store credit card details nor do we share customer details with any third parties.
  14. The Conditions are governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

 

Complaints and Claims Procedure

Any complaint can be made directly to UK Online Shopping Limited, the claim itself should be in a letter or email setting out the date of order, order number and giving a brief explanation of the problem. Please support the complaint with full contact details and your proof of purchase, without these; we cannot handle your enquiry. All complaints will be responded to within seven working days.